Manage Azure Services
Empowering Your Azure Journey
In the world of big cloud platforms, Microsoft Azure is like a champion of change and flexibility. It's always ready to adapt and welcome new things. But for companies trying to use it, things can get a bit tricky. Creating apps, setting up work, and managing stuff in Azure can be tough.
That's where BELINDA CZ, s.r.o. comes in. We're here to help you navigate the Azure world. We take care of everything from planning your system to setting up software and making sure it all works smoothly. We're always there to make sure your Azure services are used efficiently..
Key Features of Our Managed Azure Services:
We monitor key metrics such as vCPU usage, RAM usage, and disk usage to ensure optimal performance and resource utilization. This helps identify potential bottlenecks or capacity issues before they impact the customer's operations.
Our dedicated support team is available 24x7 to address any questions, concerns, or technical issues our customers may have. We provide prompt and efficient assistance to keep their Azure environment running smoothly.
Our team is well-versed in the Azure platform and provides comprehensive support for platform-related tasks such as adding additional resources, migrating to different service tiers, and utilizing pre-defined templates.
Server Log Review
Our team reviews server logs to identify any anomalies, errors, or security concerns, taking appropriate actions to maintain the integrity and security of the customer's Azure environment.
VM and OS Level Support
Our experts are proficient in providing support for virtual machine (VM) and operating system (OS) configurations, changes, and troubleshooting. We ensure that the customer's VMs and OS environments are optimized and secure.
We handle the remote management of our customers' Azure infrastructure, taking care of tasks such as server provisioning, configuration, and maintenance. This allows our customers to focus on their core business activities.
Transforming Azure Implementation and Optimization with Expertise
Strategic Azure Integration
Our Azure experts will work closely with you to create a tailored Azure plan that fits your needs and the applications you use.
24/7 Monitoring of Azure
We offer around-the-clock monitoring and assistance from sign-up to deployment, ensuring minimal disruptions to your Azure infrastructure.
For applications that can't easily move to Azure, our cloud experts will help you with hassle-free hybrid deployments, ensuring a seamless cloud experience.
Maximizing Your Azure Experience
Streamlined Azure Management
Elevate your Azure experience by enrolling in our cost-effective Azure management plans. Our seasoned Microsoft Certified engineers, renowned for their profound Azure proficiency, take the reins in managing your Azure resources. You have the freedom to select from a range of meticulously crafted Azure management plans, designed to meet your specific requirements. If any queries arise, our team of Azure experts is just a click or call away, ready to provide assistance
Diverse Azure Spectrum
Microsoft is unwavering in its commitment to enhancing and expanding the Azure platform. Azure stands as a versatile cloud solution, offering an extensive array of components, applications, and templates. As a certified Microsoft Cloud Solution Provider (CSP), we provide these Azure offerings at cost parity with Microsoft.
Simplified Support Ecosystem
When you procure Azure services through BELINDA CZ, s.r.o. , we assume the role of your exclusive point of contact for all Azure-related inquiries. Our dedicated support team is at your disposal around the clock, equipped to address any Azure-related concerns you may encounter. As part of our commitment to customer satisfaction, we assign a dedicated account manager to each of our Azure service subscribers, ensuring personalized and tailored assistance for your unique needs.
We're all about being open and clear with our services. Our Azure plans are carefully designed, so you know exactly what you're getting. And you can reach us anytime through phone, chat, or email.
We're here 24/7 to help you feel confident that your Azure stuff is in good hands. We know that everyone's journey with Azure is different. With our expert knowledge and support, we help you get the most out of Microsoft Azure. We make sure it's a productive and smooth experience for you!
OUR AZURE PLANS
- 24 x 7 Monitoring
- 24 x 7 Support
- 1 Hour/Month Support
- Remote management
- Included administration hours per month (1 hour)
- Server uptime monitoring
- vCPU usage monitoring
- RAM usage monitoring
- Disk usage monitoring
- Azure related events such as service or region failures
- Platform level support
- Adding additional resources
- Moving from one service tier to another
- Initiating actions from pre-defined templates
- Using templates from Azure
- Support via Command Line Interface (CLI)
- VM and OS level support
- Hardware configuration changes
- OS level configuration changes
- Review server logs
- Contacting Microsoft support for Azure related issues on behalf of customer
- SLA response time (8 hours)
All from "Managed Azure Service Basic per Server"plus
- 2 Hour/Month Support
- Included administration hours per month (2 hour)
- Read I/O monitoring
- Write I/O monitoring
- Critical OS related service monitoring
- Managed OS upgrades and patching
- Managed backup
- Server deployments
- SLA response time (4 hours)